Stop Saving Your Best Content for Last—It's Killing Your Retention

Stop Saving Your Best Content for Last—It's Killing Your Retention

Most creators tease their best insights to keep people watching. Rich Cardona, producer for Chris Do, says that's exactly backwards—and he has the data to prove it.

The Framework: "Make #1 the Banger"

Time to Value is a common metric in the creator economy—the time from when someone hits play to when they get the first real payoff you promised.

The conventional wisdom is wrong. "Stay for #5" tricks, dramatic buildups, dangling cliffhangers—they tank your content. Rich's approach flips this:

Deliver your deepest value first.

Here's why it works: when you fulfill fast, people trust you. That trust translates to longer watch time, not shorter. They stay because you delivered, not because you're holding something hostage.

Rich puts it simply: "Make #1 the banger. Fulfill fast—you'll increase watch time by delivering value, not dangling it."

This applies everywhere:

  • Short form: If it's "Top 5 things to start a podcast," make #1 the best tip
  • Long form: Hit the deepest insight early, circle back to background later
  • Interviews: Never open with "tell us about yourself"—you can't control what they'll say

How to Use This

  1. Audit your current content. Find your best piece. How long until the first real insight? If it's past the 2-minute mark, you're losing people.
  2. Restructure your next piece. Take whatever you'd normally save for the end and move it to the first 60 seconds.
  3. Kill "tell us about yourself." For interviews, open with your most specific, researched question instead.
  4. Test the counterintuitive. Rich says giving everything away early increases total watch time. Track your own retention curves before and after.
  5. Apply to episode length. If you're a new show, earn trust with 20-minute episodes before asking for 75 minutes. "People trust you with 20 minutes before they trust you with 75."

What Else Rich Revealed

  • His 4-week pre-launch strategy using personal texts and voice notes (not email blasts) that turned a local Cincinnati podcast into a client acquisition machine
  • How a guest closed 3 dream clients in 5 weeks—and the specific guest experience that made it happen
  • The research trick that books guests "above your weight class"—and why Hot Ones' Sean Evans is the model to study

Watch the Full Episode

Connect with Rich

Read more